A Word from Our Clients...

"I just want to thank you for all of your work in helping me purchase a home.  My children and I are very excited! The closing went very smoothly thanks to all of you.  We enjoyed using the gift card to the 99 Restaurant after the closing to celebrate moving in to our new home! Thank you also for the gift card to the comedy club. That will be fun!
Karen Noonan - Burlington, MA

"I just wanted to say thank you for everything you and your staff had done for my wife and I. You knew what our concerns were from the start and that it was a sensitive issue and you still worked with us. It is nice to see that there are still some professional people with honor and integrity, which is very hard to find nowadays. I will be happy to refer anyone to you. Please feel free to use me as a reference as well. By the way, we enjoyed out Fridays card last night. I will put the Depot card towards a sprinkler system for my yard. Thank you very much for the gift cards.
Bill and Diane Toomey – Reading, MA

“Thank you very much for all of your help in financing our new home. We appreciate everything you and your team did. It has been quite an experience for us purchasing a home here in the U.S.A. Once again thank you.”
Christine and Douglas Banks – East Wareham, MA

"By now everything should be processed with our refinance. We would like to thank you for helping us out. You were there for us at the right time and the right moment, TWICE. Our monthly payment is now really affordable and we are so happy. We appreciated you very much and we definitely will give to anyone that we know your contact information. If you have any questions or need something, please let us know.Thank you to you and your staff."
Wanda Marquez & Herman Rosa - Methuen, MA (Refinance Transaction)

“Everything went very smooth. Jeff made the process extremely easy and we loved our gifts.”
Jim & Melissa Hurley – Saugus, MA

“We wanted to thank you for all your help in financing our first home. You were so helpful answering our questions without making us feel more confuse than when we started. Your willingness to answer any and all calls/questions your efforts to make this affordable are so very appreciated."
Kristin and Michael Campbell – Framingham, MA

"Everything went excellent and we are both very happy and thank you immensely. You have a great team. We will definitely refer you in the future. Please keep us updated as well as to lower rates whenever they become available." Thank you again.
Susan and Mark Giannelli – Wakefield, MA

“The service by Jeff Palermo was excellent. In our years of purchasing homes and refinancing, Jeff was the best. Thanks!”
Karen Angrisano - Saugus, MA

“You work with the clients to help them according to their needs I would say you are way beyond most companies."
Denise Dickinson - Springfield, MA

“Jeff, Thanks for the great job you do. I am very happy with the service you provided me."   
Grace Nazziwa – Malden, MA

“I believe you have a perfect product in my experience –Excellent”                                   
Peter Delgreco Jr. – Revere, MA

“You and your staff kept me informed all the way throughout. I felt safe”                         
Robert Zachko Jr. – Saugus, MA

“It was fantastic…and this is our 5th home purchase and by far the best!!! – Thank you. You both are the best, most organized and reliable mortgage people we have ever worked with! (And we have had 6 houses in 3 states and 2 different countries so we come with a history of brokers!!!)"
Tom Barraclough & Heather Roche – Maynard, MA

“My experience was one of great ease. Every time I thought there might be an issue Jeff made me feel at ease and took care of it.”
Jean Waple – Saugus, MA

"We thought it was great and everything was explained well and we felt comfortable."          
Renny & Nancy Carroll - Saugus, MA

"It was the best experience we have had in 30 years. This is our seventh purchase & this was the best. Thanks Jeff"
Tom & Celia O’Melia – Saugus, MA

"Very Pleasant experience – felt we were in good hands. Jeff & his team were very patient in answering my questions. Received great service and special attention. Thank you!" 
Tonia Jenkins – Malden, MA

"We loved all of the surprise gift cards and cookies! It really added to the experience.  What a great touch!"
Scott & Jacie Feinberg - Burlington, MA

"This was the easiest part of the whole home buying thing! You and your staff made us feel comfortable throughout! Thanks and I hope to do business with you in the future."               
John & April Baglieri – Saugus, MA

"Excellent! You took the time to explain everything to us and helped us through it all! Fast response time too!"
Christina Perry & Matthew Noce – Amesbury, MA

"I honestly think you have it down to a science."
Susan Nicolosi - Reading, MA

"It had to be one of the easiest things I had to do.  So smooth, I had heard horror stories from friends regarding closings.  You made my new purchase experience a breeze.  Once again thank you."
Janet Pagano - Saugus, MA

"As usual our dealings with Jeff and his team were efficient and just plain outstanding!"
Kathleen Lacasse - Revere, MA

"The closing went great.  I have to tell you that you are the best mortgage broker I have ever worked with.  I tell my friends all the time about you."
Susan & Robert Distefano - Danvers, MA

"I just wanted to thank you for the delicious cookies, the home depot gift card and the Nick's comedy stop gift card.  Your unique way of saying thank you to us did not go unnoticed or unappreciated."
Tracy & Ed Cauley - Lynn, MA

"You and your team have been very helpful throughout the entire process.  Our dream of purchasing our first home has come true."
David & Claudia Forgione - Peabody, MA

"You've really lowered my monthly payments.  Thank you for all you have done for us."
Neal & Donna Lewanda - Gloucester, MA

"Thank you for helping us through the process and walking us through every little thing.  The attorney was also great."
James Hayden & Erika McLean - Peabody, MA

"Always great to deal with you and your staff!"
Michael & Donna Conners - Parkland, FL

"You've all been there through every step.  Whenever I had a question you were right there for me! You made the whole process so easy.  I thank you from the bottom of my heart.- "
Carol Shikles - Peabody, MA

"Thank you for your great service, and the Home Depot card too!"
Jeffrey Rosin - Needham Heights, MA

"You are already doing an awesome job.  Quick response, polite and curtious staff, wonderful treatment! Thank you."
Lori Kidder - Northborough, MA

 "You guys made our loan process as stress free as could be.  Thank you very much!! We appreciate it!!"
Steve & Kim Fiste - Peabody, MA

"Everything went really smoothly throughout the process.  Many thanks to you and your staff for everything, we really appreciate it.  Thanks again."
Mike & Molly Richards - Charlestown, MA

"Thank you for your hard work getting our loan together.  We appreciate your patience answering our questions, and your consistently prompt and timely help with each step of the process."
Marty Lichtel & Lauren Feinberg - Burlington, MA

"It was a pleasure to have your services in such an attentive manner and the real respect I experienced as your customer."
Igor Astakhov - Saugus, MA

"Even though we have not completed out refinance yet, we wanted to thank you and your team for taking the time to explain everything to us and to make us feel at ease to call you or your associates for any questions or concerns.  We are confident that the rest of this process will go smoothly and that you are there should we have further questions.  It is not always easy to find people in the business such as yourself and your associates to be so helpful, honest, and forthcoming with information.  So again, a sincere thank you."
Michelle & Ed Benjamin - Burlington, MA

"Everything went well.  Please contact me when rates go down further!"
Kyle Murphy - Andover, MA

"Fantastic! Thank you! Everything was explained clearly and all phone calls and emails were responded very quickly."
Deirdre Sawin - Beverly, MA

"Thank you so much for all of your hard work.  We couldn't be happier.  We are so glad that you were with us during this important step in our lives.  Thanks for being there when we called you so many times and especially when you called me yesterday to explain everything.  Thanks for all of the gifts - you are welcome to come to our house any time."
Wanda Marquez & Herman Rosa - Methuen, MA (Purchase Transaction)

 "Jeff, Kevin and I had a great experience. We're very glad to have been referred to you"
Elizabeth Matthews - Lynnfield, MA

"I just wanted to thank you very much for your help with my first home purchase.  I absolutely love my new condo! It was great working with you and I will definately pass on the word of your good work."
Christy James - Revere, MA

"Hi Jeff – Thanks to you and your team for expediting my refinancing. It went off without a hitch and I will receive the check next week.  I will definitely suggest your group to anyone looking to refinance or get a mortgage.  Also – thank you for the gift certificate – very thoughtful"
Jean Osachuk - Sandwich, MA

"It was a pleasant surprise last week when I opened the note from you.  Thank you for the gift card to the ninety-nine restaurant, it was so thoughtful of you - just as was the pass to comedy stop that you sent earlier.  Throughout this whole process everyone made me feel as though I was the most important customer.  All of the people in your office, the appraiser, and the attorney did their part terrifically.  Thank you to one and all."
Ronald Campbell - Salisbury, MA

"Watch out for those brownies you sent us---very dangerously delicious. Many thanks for doing so well by us and for all the thank you gifts you have sent our way."
David Rhinelander - Gloucester, MA

"Just wanted to send you a quick thanks for a smooth refi. We continue to be happy customers."
Marty & Lauren Feinberg - Burlington, MA

"Dear Jeff and Kerry, thank you for all of your help. A pleasure working with you...you made the process as effortless as possible."
A. John Popp, MD FACS - Boston, MA

"Thank's so much for all of your help with getting Jolyn and I into our house.  Working with Reliant was great and we couldn't have asked for more.  We were surprised by how helpful and patient you were with our questions.  The whole process was smoother than expected."
Evan & Jolyn Kittredge - Wakefield, MA

"I just wanted to thank you for everything.  You were so helpful, and really made my condo purchasing process easy and enjoyable.  I also wanted to thank you for the brownies and the gift card.  That was so nice of you.
Ally Logrippo - Revere, MA

"Many thanks, Jeff for all the assistance we received from you and your staff.  You did a great job and were very patient leading us through this."
Bill & Glenda Key - Lynn, MA

"Just wanted to say thank you! The whole process was smooth from start to finish, even when you had to work through having no power our closing date stayed the same.  Thanks for a fast, smooth, worry free process."
Kevin & Jaime Hansen - Beverly, MA

"We really had a great experience with our refinance.  Kerry made everything smooth and easy for us.  She was great to work with and helped with all of our concerns.  Again, thanks for everything.  It was so much more painless than we thought it would be.  I will definately be spreading the work, and calling you for advice in the future."
James Bransford - Hamilton, MA

"Thank you for making this process as easy as can be for us.  I will tell any and all about your great service, and thanks again for the nice gifts that you sent.  Hope to work with you again."
Paul Miele - Burlington, MA

"Everything went very well and you and your team made the complete process very easy and uncomplicated.  I will for sure refer anybody to you who needs a refinance".
Juergen Horak - Malden, MA

We would like to thank you for everything you did for us with all the curveballs we threw at you during the process.  The closing went fine and the house is great.  Working at a golf course I see and talk to a lot of people and when the topic comes up I will send everyone that asks your way, you guys were great! Also the little things like the gift cards, brownies, comedy club passes were things that made you guys go the extra mile during our stressful journey to a closing.  Again thank you for everything and we will talk to you soon."
Steve Vaughn - Tyngsboro, MA

"Jeff, everything was done professionally and smoothly, thank you very much.  I now have peace of mind because you really helped me out.  I will strongly recommend you to anyone looking for the same.  Thanks again."
Aran Patrican - Gloucester, MA

" Thanks a lot Jeff, I really appreciate all your work you are doing for all of us. It's why you are the best in the business."
Ark Shnayder - Swampscott, MA

" You and your team at Reliant were very professional and extremely helpful. You can rest assured that I will be recommending you to all my friends and family members looking to get a mortgage. Thank you for all your help with my mortgage and making this process seamless for me. I have heard a lot of horror stories from friends who have purchased homes in the past and my experience was the complete opposite."
Najeeb Badar - Revere, MA

" You took care of everything. I didn't worry about anything it went so well, it seemed almost to good to be true!"
Lisa Buonopane - Boston, MA

 "As always Jeff, you go the extra mile and take care of your customers."
David Wu - Concord, MA

"Thank you, Jeff & Kerry.  We received the brownies yesterday.. Paul is thrilled! We also got the gift fard that Joe gave us from you.  Paul and I appreciate how seamless this transaction was thanks to both of you.  Joe was also so accomodating and was very well prepared, unlike our last experience.  We will certainly recommend you to all our friends and family."
Paul Millar & Carla Bengtson - Melrose, MA

"Bob and I just wanted to thank you for taking care of the refinancing of our mortgage, which was quite painless! Also, thanks for the nice gift cards and delicious brownies!"
Bob & Sue Barrington - Norton, MA

"Just thought I'd drop you a note to tell you that everything went smoothly...without a hitch.  I'm glad you were able to help Susan out too.  I'd be more than happy to refer you to anyone and I know that may be looking for a mortgage.  Thanks again for everything."
Kelly Maher - Woburn, MA

"Very smooth and painless process with you compared to the run around we received from other banks.  Thank you."
Ron & Cynthia Yeakel - Stoneham, MA

"Jeff - Jill and I are so excited to be moving into our house in Wakefield and we want to thank you all for your work on this to make it possible! I know you went beyond the call of duty to get everything done in record time - just 4 days from start to finish!!"
Fran DeVenuto - Wakefield, MA

"Just wanted to send a note of thanks for the smooth process we went through obtaining and closing our loan.  There were no surprised at the closing table with regards to the mortgage and the attorney you selected was excellent to work with."
Rob & Jocelyn Hussey - Danvers, MA

"I am writing to say thank you for all of your efforts.  My sister and I are now happily in our new house.  Also, thank you for the gift cards, they are appreciated!"
Fran DeVenuto - Wakefield, MA

"I wanted to make sure I got the chance to extend my thanks to you for helping us with our refinance.  As well as a big thank you for the gift cards and goodies, they were all very much appreciated.
Lisa Charest - Plaistow, NH